Shipping and Delivery
Thank you for visiting and shopping at Himshilajit.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Please allow 1-3 working days for your order to be dispatched. We deliver or orders within 15 days of purchase.
Orders are not shipped or delivered on weekends or holidays. Orders Received on Sunday or during Holidays are dispatched on the next working day. During busy times, such as holiday periods, there can be processing and shipping delays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Orders cannot be shipped to PO boxes or military addresses, rural domestic addresses require one or more additional days to deliver.
Shipping rates & delivery estimates
WE OFFER FREE SHIPPING ANYWHERE IN INDIA if your cart value is Rs. 500 and above. A nominal fee of Rs. 50 will be charged on orders below the cart value of Rs. 500.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Himshilajit.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Himshilajit.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the India.
Cancellation of Order by Customer
Customer is requested to cancel the order within 24 hours of purchase. In case we receive a cancellation e-mail and till that time the order has already been “processed” by us, the order cannot be cancelled. Himshilajit.com has complete right to decide whether an order should be cancelled or not. Also, the customer agrees not to dispute the decision made by Himshilajit.com and accept the decision of Himshilajit.com regarding the cancellation.
Cancellation of Order by Himshilajit.com:
Himshilajit.com reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or the payment has been received. 100% payment shall be refunded and the User shall be informed of the same.
If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available or any other related reason) any extra cost spent by Himshilajit.com for re-delivery shall be claimed from the User.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.